Frequently Asked Questions

What are your retail store hours?
Our retail store normal business hours are Monday through Saturday, from 11AM to 6PM Central Standard Time.

What are your internet store customer service hours?
Our internet store business hours are Monday through Fraiday, from 10AM to 5PM Central Standard Time.


Where is the retail store located?
The 4000 sq foot retail store is located at 2719 Jefferson Street in the The Price Plaza shopping complex which is at the intersection of 28th street and historic Jefferson Street across from the historically black Tennessee State University main entrance.


Is the College Crib, Inc, black-owned?
The College Crib is a black family owned and ran business. It was founded in September 1966 by the late Earl Price, Sr., and later re-built/remodeled in 1996 as one of the anchor stores in The Price Plaza shopping complex.


Do you customize t-shirts and other related garments?
Yes we do have a custom dept that handles all custom embroidery, sticthing and monogramimng. Our normanl production time for such custom work is approximately 30-45 business days. For the iron-on customized order our normail production time is within 72 hours.

The College Crib also offers Custom Screen Printing, Embroidery, and Monogramming services for Sports Teams, Campaigns, SGA, Family Reunions, Special Events, Choirs, Churches, College Departments and Schools, Trade Shows, Corporate Events. and many more. We collaborate with our clients to conceptualize, design, produce and deliver the perfect product for their unique concept or event.

Are the collegecrib.com items also available inside the Nashville retail store?
Yes, the products displayed on our website are also available inside the Nashville retail store with the exception of the special order items (i.e. blazers). Our website is a live inventory website so it's reporting what is physically available in the Nashville retail store location.


Do you have any coupons or discounts?
Yes, from time to time we do offer coupons & discounts to our email subscribers and followers, and you are guranteed to receive one when you sign up for our newsletter.

What is the return/exchange policy for web orders?
We do have a policy in place and all merchandise MUST have a VALID Return Authorization Number (RA#) or it will not be accepted. In order to obtain RA#, you must contact customer service at 615.329.3885 ext 115. Once you have been assigned a RA#, click on the link below to print and fill in the RMA form that must be enlosed with the merchandise being returned.

click text to print RMA Form  -->  CollegeCrib.com Return Merchandise Authorization Form (RMA Form)

Do you accept touchless payments?
Yes, we accept touchless payments from all the major credit carrires such American Express, Discover, MasterCard and Visa.