How long does it take to ship my order?
We strive to get orders out as soon as they come in. However, during
peak seasons like Holidays and probate weeks it can take longer. If you
order merchandise that is out of stock we will wait until we have all of
the merchandise before we ship to save you on shipping costs. We will
notify you if that is the case.
We ship via USPS or UPS. The transit time depends on the shipping method
we choose and where the parcel is being shipped.
Can I cancel an order once it is placed?
An order can be cancelled if it has not been sent to the shipping
department but there will be a 15% restocking charge
retained.
Custom orders cannot be cancelled once production has begun. The customer
will be responsible for any costs incurred by CollegeCrib.com up to the
point of cancellation.
How can I customize my order to any organization?
We can customize jackets, t-shirts, wall crests, caps, and afghans. Most wearables can be customized. Please email us at
info@collegecrib.com for more information and technical specifications.
Can I return my custom-made merchandise?
We strive for perfection but occasionally something can slip by us. We
are only able to accept defective merchandise or mistakes we have made. We
will gladly correct our errors. For example, if it doesn’t fit and it is
the size you ordered it is not defective! Please call or send an email to
answer all of your questions prior to placing an order.
How can I pay and is it safe?
We gladly accept Visa, MasterCard, and money orders.
We will accept personal checks but they must clear the bank before orders
are processed.
Is it safe to use my credit card over the Internet?
Yes, we have done everything possible to ensure the privacy and
security of your information and transactions. Your credit card number and
other personal data is treated with the highest standards of security and
confidentiality.
Orders placed on our site are encrypted using SSL technology, so please be
assured that your transactions and credit card information are protected.
With SSL technology, information transmitted over the Internet can be
trusted to be viewed by our server only.
How long will it take for my order to arrive?
In stock items are shipped immediately. If the item is out of stock
please take that into consideration, as we will ship it as soon as it
returns to our stock. We make every effort to keep sufficient stock
levels. When you need it fast please consider faster shipping alternatives
such as our Express 2-3 Day shipping. Remember this alternative
does cost more to ship.
What are your shipping fees?
A handling fee of $2.50 is assessed for every order that we ship out.
Our shipping fees start at $4.99 and increases as the price of the order
increases. Once your order is complete we will ship “best way- lowest
cost” unless you have a preference.
|
Order
Amount
|
Standard
Delivery . |
Express
2-3 Day
|
|
up to $25
|
$7.49 |
+$25.00 |
|
$25.01 - $50
|
$9.49 |
+$25.00 |
|
$50.01 - $75
|
$11.49 |
+$25.00 |
|
$75.01 - $100
|
$13.49 |
+$25.00 |
|
$100.01 - $150
|
$15.49 |
+$25.00 |
|
$150.01 - $200
|
$17.49 |
+$25.00 |
|
$200.01 - $250
|
$19.49 |
+$25.00 |
|
$250.01 - $300
|
$22.49 |
+$25.00 |
|
$300.01 - $350
|
$25.49 |
+$25.00 |
|
$350.01 & up
|
$28.49 |
+$25.00 |
| (Heavy
or oversized items may require additional shipping charges) |
Shipping charges can also be affected by the weight of items. Heavier
items such as wall crests will incur additional shipping charges as charged by
our couriers.
Any order that is returned to us and needs to be reshipped due to improper
address on your part or failure to claim will result in the recharging of
the shipping costs to get the package back to you.
Where Can I find more helpful information?
If you have a question regarding items or an order, please send an
email to info@collegecrib.com. Be
sure to include your full name, address, and order information. If you are
uncertain about a product or need clarification, please email or call us
first because we want your business and we want satisfied customers.
Thank you for your interest in our products. We are committed to providing
excellent customer service, quality products, and competitive prices. |
